Your Dedicated Autonomous Customer Service Agent
AI Chatbot for E-Commerce Customer Service
1hero AI connects to your customer support channels and autonomously responds to post-sales and pre-sales inquiries.
Get 24/7 instant support in 🇬🇧 🇺🇸 🇫🇷 🇪🇸 🇳🇱 🇮🇹 🇩🇪 🇵🇹 🇧🇷 🇦🇪 🇸🇪 🇳🇴 🇰🇷 🇯🇵 languages, plus 85 more!
Connect Your E-commerce Platform
Integrates with a variety of e-commerce tools for the best experience.
Supercharge Your Customer Service
Delegate To AI. Retain The Human Feel.
Email Integration
Yet most functional email integration for e-commerce customer service. Fetches incoming emails and autonomously generates replies by pulling relevant details from your e-commerce platform.
Social Media
Connect your Facebook and Instagram accounts and 1hero will respond to your customers instantly. Enable replies in comments for more inclusive customer support.
Integrated AI ChatBot
Boost conversions with our AI-driven ChatBot that learns from your help center and website content, providing users with instant support. Never keep your customers waiting.
Phone Support
Our intelligent virtual assistant (IVR) will respond to phone calls, take notes and if needed escalate to supervisor.
Deep E-Commerce Platform Integration
One click setup. Order management. Refund automation. Shipping label generation. Multi-store support.
Post-Sales & Pre-Sales Support
Generates tailored responses by understanding past interactions across all support channels. If there's uncertainty, it promptly connects with you through your chosen messenger for next steps.
Real Time Activity
Lightning-fast customer support with 1hero. Don't keep your customers waiting.
2 Modes Available
Draft mode or Full Auto Mode: Choose the one best tailored for your business. You can easily switch between them later.
Delegate customer support to advanced AI!
No credit card required. Instant setup. Free forever plan.
How It Works?
Easy Integration, Powerful Results: Book Your Demo Today!
If you couldn't find a suitable slot, please leave us a message with your preferred time.
How 1hero.ai Is Better
| ChatGPT | 1hero.ai | |
|---|---|---|
| Offers a free plan | ✅ | ✅ |
| Generates replies in 26 languages | ✅ | ✅ |
| Pulls relevant customer data from Shopify backend | ❌ | ✅ |
| Auto-fetches emails from Gmail, then crafts replies | ❌ | ✅ |
| Saves replies to Gmail drafts or sends instantly | ❌ | ✅ |
| Knows previous email conversation context for tailored responses | ❌ | ✅ |
| Integrates with the team's knowledge base, learns SOPs, templates, and FAQs. | ❌ | ✅ |
| No manual copy-pasting needed for email replies | ❌ | ✅ |
| All-in-one tool: no extras required for full email support | ❌ | ✅ |
| Delivers 24/7 multilingual email support with no added effort | ❌ | ✅ |
Delegate customer support to advanced AI!
No credit card required. Instant setup. Free forever plan.
Simple & Efficient
1hero For All The Languages
1hero responds to customer inquiries in 85 languages, including but not limited to English, French, German, Spanish, Italian, Dutch, and more.
Simplified Return Management
1hero generates return labels and smoothly guides your customers throughout the return/exchange process
Cost Optimization
Cut the costs support operation by up to 95%. Use 1hero for unlimited number of messages and as many languages as you need.
Order Data Sync
Fully integrated with Shopify 1hero can answer questions about any order, tracking or warranty claim
Less Onboarding Management
Save your time and resources and concentrate on growing your business. 1hero does not require any routine management.
Easy Adaptation
Easily change and adapt 1hero workflows to new procedures and policies by modifying the SOP/FAQ
What Our Customers Say
Delegate customer support to advanced AI!
No credit card required. Instant setup. Free forever plan.
Have Your Questions Answered
Fast, multilingual, real-time customer support across all channels.
Product Roadmap
Building an intelligent customer management system for e-commerce businesses that doesn't just manage but truly understands.
Already Available
Integration with E-Commerce Platforms
Email Integration
Social Media Integration
AI-Driven Phone Support
Pre-Sales and Post-Sales AI ChatBot
Automated Refunds
Automated Order Placement & Editing
Building
Personal Shopping Recommendations
Analyzes past dialogues and purchases, and sends uniquely personalized email messages to each customer, recommending products and bundles.
Coupon Generation
In cases where agents are allowed to offer promotional deals, will instantly create and provide individual coupon codes to deserving customers.
Restock Alerts
Customers who've inquired about an out-of-stock product, will send a custom notification when that item is back on the shelves.
Discount Offers
Detects customer's negative sentiments and offers discounts within the set bounds of store guidelines, if the problem wasn't the customer's fault.
Transparent Pricing
No Hidden Fees. No Expensive Add-ons. Fit For Shops Of Any Size.
Explorer
$0 (USD)
Only 20 emails per month
- Free
- GPT-3.5 API
- 20 emails per month
- Only draft mode
- Avg reply time 120 minutes
- Gmail integration
- Shopify integration
NO CREDIT CARD REQUIRED
Pro
$0.1 (USD)
Per response generated min $12 per month
- All from Explorer Plan
- 120 emails per month included
- GPT-4 API
- Autopilot mode
- FB Messenger & Instagram DM
- Smart filters
PRICE SHOWN FOR THE FIRST MONTH
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